Saving A Customer From 300 Fake Accounts & Stolen Credit Cards
What happens when a customer's product takes off and gets spammed with 300 fake accounts and stolen credit cards?
Recently, one of my customers' products – CodeTutor – began to take off and attract attention.
Attention isn't always good – one bad actor spammed her product with over 300 fake accounts and 30 fraudulent charges with stolen credit cards, prompting concerned emails from Stripe.
"Honestly, I was freaking out! it was so stressful seeing the notifications and worrying Stripe was going to freeze my account."
A similar situation happened to me years ago at my previous startup, so ensuring Gravity is secure has always been a top priority for me.
Fortunately, email verification was top of the list on the new feature voting roadmap I implemented for Gravity, and I shipped the feature just as Randall was having this issue.
She pulled the changes from the Gravity repo and, within minutes, ended the fake accounts and fraudulent charges.
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